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Terms & Conditions

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing or using IBuyDrug's platform, website, or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Medical Services Disclaimer

IBuyDrug is a telehealth platform that connects patients with independent licensed healthcare providers. IBuyDrug itself does not practice medicine, provide medical advice, or prescribe medications. All medical decisions are made solely by the independent licensed physicians on our platform.

A prescription is not guaranteed. Our physicians will only prescribe medications they determine are clinically appropriate and safe for you based on your health evaluation.

3. Eligibility

You must be at least 18 years of age to use our services. You must be a resident of a US state where our services are available. You must provide accurate and complete health information.

4. Controlled Substances

For controlled substances (Schedule II–V), we comply with the Ryan Haight Online Pharmacy Consumer Protection Act and all applicable DEA regulations. An in-person evaluation may be required before a controlled substance prescription can be issued.

5. Pricing and Payments

All prices are listed in US dollars. Consultation fees are charged at the time of submission. Medication prices are charged upon prescription fulfillment. We accept major credit cards and HSA/FSA cards.

6. Refund Policy

Consultation fees are non-refundable once a physician review has been initiated. Medication refunds are handled on a case-by-case basis. Please contact our support team within 30 days of receiving your order.

7. Privacy

Your use of our services is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices, which are incorporated by reference into these Terms.

8. Limitation of Liability

IBuyDrug's liability is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

10. Contact

For questions about these Terms, contact us at [email protected].