Last updated: January 1, 2026
We collect information you provide directly, including name, email, phone number, date of birth, health information, and payment information. We also collect usage data and device information automatically.
We use your information to provide telehealth services, process prescriptions, communicate with you about your care, improve our platform, and comply with legal obligations.
Your health information is Protected Health Information (PHI) under HIPAA. We handle all PHI in accordance with our HIPAA Notice of Privacy Practices. We do not sell your PHI.
We share your information with licensed healthcare providers on our platform, licensed pharmacies fulfilling your prescriptions, and service providers who assist our operations under strict confidentiality agreements. We do not sell your personal information to third parties.
We use 256-bit SSL encryption, secure data centers, and strict access controls. We conduct regular security audits and maintain a comprehensive information security program.
You have the right to access, correct, or delete your personal information. You may also request a restriction on how we use your information. Contact [email protected] to exercise these rights.
We use cookies to improve your experience and analyze platform usage. You can control cookie settings through your browser.
For privacy questions, contact our Privacy Officer at [email protected].